Career 3

Career 3

On-site

LAOS

Position Overview

At AA DMC, our service philosophy is built on two unshakeable pillars: meticulously bespoke experiences and an unwavering, collaborative partnership

Responsibilities

  • Help clients have the best Japan holiday possible.
  • To be in charge of emergency phone, call support for suppliers and customers on the ground.
  • Handle complaints from customers/agents and provide timely solutions.
  • Impart customer care skills knowledge and provide training to other teams.
  • To help and assist Customer care team and manager.

Requirement

  • Help clients have the best Japan holiday possible.
  • To be in charge of emergency phone, call support for suppliers and customers on the ground.
  • Handle complaints from customers/agents and provide timely solutions.
  • Impart customer care skills knowledge and provide training to other teams.
  • To help and assist Customer care team and manager.

Benefits and Opportunities

  • Help clients have the best Japan holiday possible.
  • To be in charge of emergency phone, call support for suppliers and customers on the ground.
  • Handle complaints from customers/agents and provide timely solutions.
  • Impart customer care skills knowledge and provide training to other teams.
  • To help and assist Customer care team and manager.